Palatella Saros
With an eye to continually improving our services to our clients, we need your help. Only our past clients can tell us what we can do to improve. Please take a few minutes to complete this survey; we sincerely appreciate your assistance. Please select the answer most closely corresponding to how you feel about each question.
1.
SALES/ESTIMATING/DESIGN PHASE Timely response to intial call for information
Exceeded expectations
Very Satisfied
Satisfied
Dissatisfied
Very dissatisfied
2.
Design/construction process clearly explained
Exceeded expectations
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
3.
Design/construction process (meetings, selections, revisions) was well planned and organized
Exceeded expections
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
4.
Final project specification reflects all the items requested
Exceeded expectations
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
5.
The progress payment schedule and final payment clearly explained
Exceeded expectations
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
6.
The suggested design solutions satisfied the project criteria
Exceeded expectations
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
7.
Comments?
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